Plugs
AU / EU / UK
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Not satisfied? Return within 30 days.
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Customer experiences
Frequently Asked Questions
Check out our customers' most frequently asked questions. Do you have any further questions? Please contact our customer service.
Is CHEROY a reliable brand?
Absolutely! At CHEROY, we now have over 100,000+ satisfied customers from various countries.
What is the delivery time of my order?
We aim to process and dispatch your order on the same day. In most cases, you will receive your order the next business day. The exact delivery time depends on the delivery service.
What are the shipping costs?
Nothing at all! All orders are always shipped for free, regardless of the order amount. So you don't pay any shipping costs.
Can I return my order?
Yes, you can return your order within 30 days of receipt, provided the product is unused and in its original condition. Please refer to our returns page for instructions.
Is there a warranty on the product?
Yes, you receive a standard 2-year warranty on our products. If there's anything wrong, please feel free to contact us for a suitable solution.